Join the club

View our privacy policy and terms of use.

Location

Find your closest showroom

Within 50 miles

Need a Hand?

Mon-Fri: 6:00 am - 5:00 pm PSTSat-Sun: 8:00 am - 4:00 pm PSTCall Us: (888) 282-0842Text Us: (213) 600-6313Call Us: (888) 282-0842Text Us: (213) 600-6313

FAQ

Home
Warranty

Warranty

Furniture is meant to withstand years of memories, which is why we back every piece with a promise.

What does the warranty cover?

Every Joybird-manufactured product is covered under a limited lifetime warranty. This includes most of our upholstered furniture such as sofas, chairs, sectionals, benches, ottomans, daybeds, sleepers and chaises. Warranty coverage does not apply to our home décor items such as pillows, throws, rugs, poufs, wall decor, and lighting.

Lifetime Limited Warranty

This type of coverage applies to all of the foundational elements of your Joybird-manufactured furniture: wood frames, springs, joints, bases, legs, and hardware, which are integral to the life of your product. We promise to pay standard rates for repair if needed or to provide an alternative solution should the issue be unable to be repaired.

One-Year Limited Warranty

Our One-Year Limited Warranty coverage applies to any manufacturer’s defects or shipping damage to our legs, fabrics, leathers, foams, seams, tufting, mattresses, wood stains, and finishes. If a repair is needed, we will pay standard rates for repair, or provide an alternative solution should the item be unable to be repaired.

90-Day Limited Warranty

Our 90-Day Limited Warranty coverage applies to all wood products and outdoor products.

Coverage applies to all wood frames, joints, bass, and hardware of our wood products including desks, wall units, tables, credenzas, and bookcases.

Outdoor warranty coverage applies to frames, springs, joints, bases, hardware, fabric, foams, seams, tufting, wood stains, finishes, and mechanisms which are integral to the life of your Outdoor product. If a repair is needed, we will pay standard rates for repair, or provide an alternative solution should the item be unable to be repaired.

Exclusions

Rugs, Accessories and Home Decor Items are excluded from all warranty coverage. Any damages or defects must be reported within 14 days of delivery for a replacement.

Clearance items are excluded from all warranty and return policies.

If your furniture requires attention for a repair that falls within your warranty coverage, then just let us know.
Please fill out our warranty & repair form.

Furniture Warranty & Repair Form

Why Joybird?

Simply put, our approach is doing whatever it takes to bring you joy.

Our story

We are a small team with a big vision to enhance the online furniture buying experience one design at a time.

Read about us

90 Day Returns

Decided you don’t love your piece? Send it back!

Quality, controlled

When it comes to making your furniture, we hold ourselves to the highest standards.

Take a look